Guest Service Agent [New Zealand]

 

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Company Description

About the business and the role

Mövenpick Auckland is situated in the heart of the Auckland CBD, with 207 guest rooms, 7 conference rooms & 3 boardrooms, 80 seat restaurant and bar.

Job Description

Main Purpose of the Job

Provide guests with friendly and efficient service related to arrival, departure and any guest queries. Ability to work on a rotating roster over 7 days if required, including weekends, public holidays and night shifts.

Qualifications

YOUR EXPERIENCE AND SKILLS INCLUDE:

• Ability to work on a rotating roster over 7 days if required, including weekends, public holidays and night shifts.
• This role is a flexible role, you will need to be willing to learn and open to everyday being different.
• Strong attention to detail and high standard of personal presentation.
• Excellent command of spoken English
• Ability to resolve complaints and remain calm under pressure
• Confident telephone manner
• Physically fit and able to lift at least 20kg
• Eligibility to work in New Zealand for a minimum of 12 months

Does this sound like the job for you? Don't delay and apply now! Send us your CV today.

Additional Information

Does this sound like the job for you? Don't delay and apply now! Send us your CV today.

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