Contact Center Associate - Healthcare Account [Philippines]


 

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Contact Center Associate | Ortigas, Pasig City

JOB HIGHLIGHTS

  • Competitive salary
  • Performance incentives
  • Weekends off
  • Mentoring and development programs for career growth opportunities
  • Employee engagement activities
  • Work, life, balance

JOB DESCRIPTION

GICF Inc. is looking for individuals who have passion for helping others and are highly skilled to join our team! The Customer Service Representative is responsible for delivering world class service and ensuring below expectations are met.

  • Provides quality voice support and responds to clients issues and concerns in a professional and courteous manner
  • Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with company standards
  • Navigates through multiple data entry systems and other relevant applications, tools, and resources while speaking with customers
  • Learns and acquires necessary skills, products and system knowledge to assess customer needs and also promotes products with services tailored to customer’s needs

REQUIREMENTS

  • Open for fresh graduates of any medical allied course, with or w/o experience.
  • Willing to work onsite (Ortigas, Pasig)
  • Knowledgeable in computer usage and internet navigation.
  • Good communication skills, both written and verbal.
  • Amenable to work in a shifting schedule
  • Can start ASAP.

Job Type: Full-time

Salary: Php18,000.00 per month

Benefits:

  • Health insurance
  • Paid training

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Shift system

Supplemental pay types:

  • 13th month salary
  • Overtime pay

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