You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Job Description:
At Sun Life, we look for optimistic people who want to make life brighter for our Clients. We understand the value of diverse cultures, perspectives, and identities, and want you to bring your full and authentic self to work. Every day, you’ll be empowered and challenged by working with dynamic colleagues to find new and innovative ways to make Sun Life the best benefits company in America.
The opportunity: The Director of Client Focused Solutions, Health & Risk Solutions will drive the business unit’s product, solution, and partnership strategy with the goal of effectively maintaining and enhancing the company’s position in the marketplace as a premier provider of Stop-Loss insurance and emerging leader in solutions aligned to self-funded employers. In partnership with designated external partners and functional leaders within the business, this role will spearhead the process of identifying and implementing new and enhanced product and service solutions that help clients to better manage their self-funded plans, improve health outcomes, and create an enhanced digitally enabled service experience.
The solutions we will deliver will allow Sun Life to create new value on the frontiers of the self-funded employer health space, expand our footprint, and create competitive advantage for our Stop-Loss and Health business.
Ideal candidates will bring a unique suite of experiences and skills, meeting and exceeding the core qualifications required of the role, and also demonstrate the ability to sub- specialize in one of the following disciplines within the Client Focused Solution team:
How you will contribute:
- Assesses market and client research – analyzes data collected through voice of client research, design thinking sessions, and stakeholder / partner / client relationship activities
- Develops strategy and action plan to drive development and growth in new and enhanced products, services, and programs (Client Focused solutions)
- Represent Sun Life in the external market, including but not limited to, meetings with key producer partners, attendance at large scale industry events, Sun Life sponsored distribution / thought leadership / PR activities, and social media
- Leads exploration and prioritization sessions within external vendors, business partners, Pinnacle Care, Stop Loss business, and sub functional teams as needed
- Builds business case and financial models to be used in assessment, prioritization, and steering discussions with functional leaders / primary business stakeholders
- Translates concepts into actionable project and road map. Secures business resources, partners with Functional Leaders and Program Managers, develop action plan, and build systems to track execution
- Coach and develop talent - direct management of Senior Product Consultant and support of Rotational Leadership program participant
What you will bring with you:
- Ability to work with a diverse range of people
- 7+ Years in management level position within Product Development or Product Management
- 7+ Years of experience working in Self-funded employer services, protection products, or related experience within healthcare industry
- Knowledge of key business drivers and Client facing capabilities within Stop-Loss and Self-funding space
- Critical thinking skills: Can identify connections between abstract concepts and use critical thinking to outline a future vision / identify possible actions to meet vision.
- Demonstrated competency in leading teams through strategy and design thinking sessions
- Ability to analyze distill client research and data. Proficient in data analysis, segmentation, and business model creation
- Competent in building business cases and positioning presentations
- Demonstrated evidence of delivery of concept from ideation stage through execution and on-going management
- Skilled in managing small, mid, and large scale multi-functional projects. Proficient in Product and Project Management Processes
- Experienced in working with external vendors and partners. Ability to both assess and vet capabilities, and to form and effectively manage relationships
- Capable of building strong relationships and maneuvering projects through matrixed organizations
- Expertise in leading through influence / can manage without authority
- Strong decision-making and problem-solving skills
- Ability to think creatively to resolve, routine, complex and/or non-routine issues
Do you see yourself in this role even if you haven’t checked all the boxes above? We welcome all talented candidates and are committed to a culture that represents diversity in all forms. If you think you might thrive in this setting, we would love to hear from you.
Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!
Life is brighter when you work at Sun Life
- Excellent benefits and wellness programs to support the three pillars of your well-being – mental, physical and financial – including generous vacation and sick time, market-leading paid family, parental and adoption leave, a partially-paid sabbatical program, medical plans, company paid life and AD&D insurance as well as disability programs and more
- Retirement and Stock Purchase programs to help build and enhance your future financial security including a 401(k) plan with an employer-paid match as well as an employer-funded retirement account
- A flexible work environment with a friendly, caring, collaborative and inclusive culture
- Great Place to Work® Certified in Canada and the U.S.
- Named as a “Top 10” employer by the Boston Globe's “Top Places to Work” two years running
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are a California resident, the salary range for this position is:
- Southern region: $148,100-$222,100 annually
- Central region: $156,100-$234,200 annually
- Northern region: $166,900-$250,400 annually
If you are a Colorado resident, the salary range for this position is $141,300-$212,000 annually.
If you are a New York resident, the salary range for this position is $166,900-$250,400 annually.
If you are Washington resident, the salary range for this position is $156,100-$234,200 annually.
We consider various factors in determining actual pay including your skills, qualifications, and experience. In addition to salary, this position is eligible for incentive awards based on individual and business performance as well as a broad range of competitive benefits.
Sun Life Financial is a leading provider of group insurance benefits in the U.S., helping people protect what they love about their lives. More than just a name, Sun Life symbolizes our brand promise of making life brighter -for our customers, partners, and communities. Join our talented, diverse workforce and launch a rewarding career. Visit us at www.sunlife.com/us to learn more.
At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
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Our Affirmative Action Program affirms our commitment to make reasonable accommodation to the known physical or mental limitation of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email recruitingUS@sunlife.com to request an accommodation.
At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
For applicants residing in California, please read our employee California Privacy Policy and Notice.
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
