CDD - Client Services Fund Dealing Services (H/F) [Luxembourg]

 

CDD - CLIENT SERVICES FUND DEALING SERVICES (H/F) (NUMÉRO DE L'EMPLOI : LUX022188)

Securities Services - Luxembourg Branch ranks amongst the top providers of Fund Services in Luxembourg.

The BNP Paribas Group is one of the largest financial institutions in the Grand-Duchy of Luxembourg and the Securities Services team provides a wide range of asset-servicing solutions to institutional investors including global custody, transfer agency, fund accounting and performance measurement, together with global securities lending and dedicated cash management services.

Securities Services - Luxembourg Branch has an immediate opening for an experienced professional according to the following profile :

Client Services Fund Dealing Services (H/F)

CDD Contract - 6 months

Your mission:

• You will be the main point of contact for customers on various queries linked to Fund Dealing Services activity
• You will liaise with the operational areas to ensure specific client requirements are shared across and taken into consideration
• You will maintain a positive client relationship by monitoring their enquiries efficiently and effectively until final resolution
• You will ensure that any important event is escalated to your Management and/or the Relationship Manager
• You will monitor the client KPIs to ensure client’s satisfaction

Advantages of the position:

By joining this team, you will the opportunity to discover all the aspects of the Fund Distribution domain in an international environment.

Working environment:

You will be a part of a strong Group certified Top Employer for the 5th time. You will join a young, dynamic and diversified team and work in a value-driven work environment.

Your profile:

Education:

Bachelor or Master Degree in Finance.

Professional experience:

You have gained at least 3 years of similar experience in the fund industry.

Behavioural skills:

• Attention to detail / rigor
• Ability to deliver / Results driven
• Active listening
• Client focused
• Creativity & Innovation / Problem solving
• Communication skills - oral & written
• Ability to collaborate / Teamwork

Transversal Skills :

Analytical Ability

Technical skills:

Word, Excel, Power Point

Language skills:

• Excellent written and oral English and French skills are essential
• Other languages (Spanish, German, Italian) are considered as a real advantage

Lieu principal

: Luxembourg

Type d'emploi

: CDD

Domaine d'activité

: GESTION DE LA RELATION CLIENT

Niveau d'Etudes: Master ou équivalent (> 4 ans)

Niveau d'expérience: Au moins 1 an

Horaire

: Temps plein

 

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