- A degree
- Relevant experience communicating with and influencing a range of different stakeholders including senior management
- Relevant experience in managing large-scale programmes or projects
- Advanced proficiency in verbal and written English
This role takes ownership of a number of key HR projects for our EU Surface Transportation and will lead and deliver initiatives that change the way we operate our business. The scope includes a wide array of PXT programs and projects with the main focus on process improvement through standardization, automation, redistribution and centralization, development and implementation of new policies and operating procedures on EU level in collaboration with other lines of business and support teams.
Key job responsibilities
- Create innovative solutions using data and research to address wider challenges in your organisation
- Take a big-picture approach in your analysis of business operations, driving improvements across a range of teams and organisations
- Work alongside senior leadership to establish and prioritise improvement programmes, seeing them through from start to finish
- Enhance operational performance on every programme in partnership with your stakeholders
As Senior Programme Manager, you’ll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programmes. You’ll use strategic thinking to define and implement an efficient project plan. Some managers are based on-site while others work remotely, depending on the most suitable option for their team and tasks.
Senior Programme Managers have significant responsibilities, and you’ll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.
About the team
At Amazon, our HR department plays a vital role in looking after our people. Known as the People Experience and Technology Solutions (PXT) team, our priority is making the Amazon experience brilliant for our people, helping us remain one of the world’s most innovative, customer-centric and nimble businesses.
We operate proactively and take a holistic approach to people management. Our team is ‘Customer Obsessed’ and focuses on solving employee engagement issues quickly, ensuring nothing impacts our seamless employee and customer experience. Ultimately, it’s our job to insist on the highest standards and drive progress across Amazon’s strategy and goals.
We are open to hiring candidates to work out of one of the following locations:
Luxembourg, LUX
Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
- Advanced or master's degree
- Lean, Six Sigma, Kaizen, Prince2 certifications, or any other project management certification
- Relevant experience working in a supply chain, logistics, or operations environment
- Experience in conceptualising and implementing operational or supply-chain management improvements
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