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Absolute Taste is a leading event catering company for world-renowned green field events and performance sports, along with a strong presence in catering venues within retail.
Located on the famous Brooklands site in Weybridge, Mercedes-Benz World is an unforgettable events venue. An incredible setting for corporate and team building events, special gatherings and large-scale celebrations as well as some delicious food and beverage outlets including The Recharge Café and The Bistro.
Come and join this iconic brand, which is expanding very quickly and looking for the right people to join our team. In return, we invest in individuals to be the best they can be and help them along their exciting career at Mercedes-Benz World.
You will be representing Mercedes-Benz World onsite based within the Recharge Café which is open between 09.00-17.00, and will be working 5 days out of 7.
The role will involve daily communication with clients and internal team members as well as visitors to the museum and attendees of events. A good communicator and leader is required for this role.
We currently have the exciting opportunity to join us as a Café Supervisor at our Mercedes Benz World venue.
Responsibilities
- Responsible for the daily smooth and efficient running of the Recharge Café
- Responsible for ensuring the Recharge Café is set up and closed down as per the standard operating procedures
- Responsible for ensuring the POS system is up to date according to current items, prices and deals
- Responsible for ensuring SOP’s are following by all team members and for amending SOP’s as and when required
- Responsible for ensuring staff are trained to the correct standard and all training plans are signed off
- Effectively manage the team to ensure service, H&S and hygiene standards are being met
- Responsible for ensuring all stock is controlled and FIFO process is followed
- Responsible for monthly stock take
- Responsible for filling out the daily sales sheet
- Deal with any issues that arise and find solutions to ensure no impact on service.
- Responsible for ensuring young workers rules are followed.
- Responsible for dealing with customer complaints as first point of contact and escalating to senior management where required. Following feedback reporting systems.
- Communication with other departments onsite i.e. cleaning, maintenance, customer services, security.
- Responsible for ordering food, beverage and disposables for the café and staff canteen.
- Ensuring weekly deep cleans are adhered to.
- Encouraged to provide input for the future development of the department, offering and team development
Expectations
- Our mission statement is ‘to be the best at what we do
- To work as part of the team in a professional, proactive and motivational manner
- To love what we do and enthusiastically contribute new and refreshing ideas to keep us at the forefront of creativity
- You must be passionate about great food & service with exceptional attention to detail
We are offering
- Free lunch for all Team Members
- 20% discount off all other food and beverages
- Various internal and external training to ensure we remain industry leading and to assist you with
- F&B discount for friends & family
- Awards and incentives
- Fun & friendly working environment
- Free parking
- Bus stop outside the site
- Changing rooms & showers (with locker facilities)
- Free hot drinks all day
- 25 days annual leave (plus bank holidays) per annum*
- Contributory Pension Scheme*
- Life Insurance Cover*
- 24/7 telephone health & well-being support & counselling service*
- Paid Sick Leave (up to 10 days)*
This list is not exhaustive of all duties and responsibilities.
INDFOH
