Purpose of this Position:
We are looking for a full-time Project Lead for our Technical Writing team at our headquarters in Taipei, Taiwan.
Your primary responsibilities will be editing and improving technical documentation, and editing and improving marketing content as a secondary priority. As a Project Lead, you will act as a team member for organization-level projects, and also lead projects yourself to help us continually improve our content through our domain expertise and positioning as a centralized department.
The Technical Writer role at Moxa is not static, procedural work. We proactively look for, propose, and drive improvements, and we are given the freedom and support to do so. This gives our writers unique opportunities to explore and expand their skillsets, which matches our company's strong focus on continuous employee development.
As such, we are looking for candidates that are willing and able to grow their skills and career with us.
Please note that this is a full-time position at our headquarters, and is not being offered as a remote-only position due to the level of collaboration required.
Major Areas of Responsibility
Responsibilities are generally divided into two categories:
Technical Writer
Edit, rewrite, and develop technical documentation to promote usability, effectiveness, and reuse.
Review, edit, and collaborate to improve the effectiveness of marketing content.
Project Lead
Lead and participate in projects to improve and evolve our documentation content, processes, and workflow.
Actively collaborate and align with other departments across the company.
Minimum Job Requirements
Education and Work Experience
4-year college degree with at least 3 years of work experience in technical writing, or a master's degree
Computer science major preferred
Required Competencies
Languages:
Fluent English language skills, Native English speaker a plus
Strong English writing skills; candidate must go beyond proofreading for language and be able to critically review content for effectiveness
Chinese language skills are not required, but will make collaboration and work life easier
Desired Technical Skills:
Strong technical knowledge and aptitude are required
Knowledge of networking, computing, and their industrial applications is a plus
Experience with structured authoring methodology and systems such as DITA, Madcap Flare, SDL, Arbortext, structured Framemaker, etc. is a plus
Desired Soft Skills:
Excellent organizational skills and attention to detail
Ability to handle multiple projects and priorities
Strong verbal, written, and interpersonal communication skills
Good project management skills to lead and support cross-functional corporate projects
Personality and Characteristics
Takes the initiative to learn and apply knowledge towards both company and department goals
Exhibits a professional, positive, and friendly demeanor and communication style
Communicates and writes in a clear, straightforward, and logical fashion
A team player that is open-minded and able to work and contribute effectively in a group environment
Able to adapt to new and changing situations
Has a desire to develop and grow
