ABOUT THE ROLE
The Junior Client Executive is responsible for executing client support-related activities including clients’ training processes, promoting, and offering NIQ solutions among existing clients in East and West Europe, Canada, and USA.
Responsibilities
- Provide actionable recommendations and analytical insights on how to use NIQ solutions to resolve clients' business challenges and develop client's business
- Service and develop clients using the insights from NIQ solutions
- Deliver timely and accurate services to clients and ensure the services provided meet clients' business needs and specifications, as well as the company's quality standards
- Proactively develop client relationships and understand clients' business and information needs
- Actively attract current client's attention to existing services
- Maintain both external and internal business correspondence (communications, contracts, proposals, etc.)
- Trouble-shoot and resolve client inquiries related to set up, solutions, methodology, and other key aspects that impact client deliverables
- Proactively seek opportunities for growth and launch of NIQ solutions
Qualifications
- 1+ years of experience working with FMCG, Retail or B2B
- Experience delivering services and managing clients’ needs
- Proactive and goal-oriented
- Strong analytical and numerical skills
- Excellent communication, presentation and organizational skills
- Able to develop client relationships and ensure client satisfaction
- Time management skills and prioritization skills
- Fluency in spoken and written English (other languages are appreciated)
- University degree (Business/ Mathematical / Economics/ Management, Marketing – preferably)
- Experience connected with service sales would be an advantage
- Successful negotiation experience is an advantage
We offer
- Work in an international, multicultural environment
- Exposure to global stakeholders
- Hybrid working module
- Private medical coverage
- Attractive Benefits package
- Internal recognition program
- Volunteer time off
#LI-EC
About NIQ
NIQ, the world’s leading consumer intelligence company, reveals new pathways to growth for retailers and consumer goods manufacturers. With operations in more than 100 countries, NIQ delivers the most complete and clear understanding of consumer buying behavior through an advanced business intelligence platform with integrated predictive analytics. NIQ delivers the Full View.
NIQ was founded in 1923 and is an Advent International portfolio company. For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.
We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.
Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/
NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.
