Responsibilities:
- Handle incoming customer inquiries and resolve issues promptly and efficiently
- curating streamlined email and social media communication mediums for offers, updates and much more
- Manage customer complaints and ensure timely resolution
Obiectives:
- Deliver exceptional customer service and ensure customer satisfaction
- Handle a high volume of customer inquiries and resolve issues efficiently
- Meet or exceed performance targets related to customer service metrics
Qualifications And Skills
- Excellent communication skills, both verbal and written
- Strong problem-solving and decision-making abilities
- Ability to remain calm and composed in high-pressure situations
- Attention to detail and accuracy
- Flexibility to work in shifts, including evenings, weekends, and holidays
- Ability to work well in a team and collaborate effectively with colleagues
Job Types: Full-time, Fresher
Salary: ₹10,900.00 - ₹18,700.00 per month
Benefits:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
- Hindi (Preferred)
Ability to Commute:
- Delhi, Delhi (Required)
Ability to Relocate:
- Delhi, Delhi: Relocate before starting work (Required)
Speak with the employer
+91 8077242257
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