Job Category Rooms & Guest Services Operations
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Location Amsterdam Marriott Hotel, Stadhouderskade 12, Amsterdam, Noord-Holland, Netherlands VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
We are currently recruiting for a passionate and enthusiastic colleague to join the Front Office team! Do you want to work in a dynamic work environment in the center of Amsterdam? Read the information below and apply!
Your responsibilities will include:
Completing checklists that involve running reports and preparing for the next day's arrivals.
Blocking upcoming reservations into rooms, balancing room categories, and ensuring maximum occupancy by blocking arrivals after departures.
Reviewing group resumes and accommodating specific billing and reservation requests to prepare for upcoming group arrivals.
Handling phone calls, assisting guests, and addressing any inconveniences or complaints.
Collaborating with other departments to ensure smooth daily operations.
Your role will require attention to detail, effective communication, and the ability to work cooperatively with various teams to ensure a seamless guest experience.
To be eligible for this position you
Have a degree in hospitality and experience in the Front Office of an international hotel chain- Can communicate fluently in Dutch and/or English – other languages are a plus!
- Are flexible and able to multi-task
- Are a team player and you have strong communication skills
- Are available to work all shifts (morning, evening, and night)
What do you get in return?
The Amsterdam Marriott Hotel is part of Marriott International and offers a competitive salary & a wide package of benefits. Each year you will have a performance appraisal and depending on your performance you will get a salary increase. Furthermore we offer:
- A professional environment to work in.
- Your uniform will be dry-cleaned by the hotel.
- Personal coaching & training to support you in your day-to-day job.
- Career possibilities within Marriott International.
- Special discounted rates for 8000+ Marriott hotels worldwide for you, your family and friends.
- A TakeCare program; we focus on your wellbeing in general and organize several healthy and fun activities throughout the year.
- We organize many social activities, such as our Associate Appreciation Week, an annual Staff Party and Team outings.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
