The future of work is flexible, and so is OneSpan. Our teams have proven that they are able to achieve their goals together while being apart throughout the global pandemic, and we are embracing work flexibility. Many positions and locations will provide you with the choice of in office work, distributed or hybrid. We collaborate with each employee to develop their preferred work environment.
This position is open to candidates who have their residence in the following countries Vienna, Austria.
OneSpan is looking for a talented Software Application Engineer to join our international and diverse R&D team in Vienna!
The OneSpan Authentication Server solutions provide multi-factor authentication. These products are available as on-prem and cloud solutions. The main focus of the Software Application Engineer is to analyze issues reported by our customers and other departments with a focus on cloud products. You will cooperate with first and second level support and with developers to fully understand and find solutions.
As a new employee, we will offer you on-boarding trainings and a mentoring program. We live team spirit and collegiality. A pleasant working environment brings out the best in people!
Job Duties and Responsibilities:
- Main task is to analyze issues reported by customers and other departments
- Cooperate with other departments (for example DevOps) to ensure high availability of OneSpan services
- Solve critical issues by proposing workarounds or configuration changes
- Report findings in the ticketing tool
- Analyze the code and collaborate with the development organization on software improvements
- Participate in the development process as an active member of the Scrum team
- Collaborate with product specification team by proposing new or enhanced features
Requirements:
- Bachelor of Science in Computer Science or Engineering or comparable experience
- Minimum of 2 years of experience in third level support
- Windows or LINUX system knowledge
- Oracle, Aurora, MSSQL or MariaDB knowhow
- REST, SOAP, HTTP, HTTPS is seen as advantage
- Java skills are required
- Understanding of security software concepts is appreciated
- Company language is English
Skills and Competences
- Excellent written and verbal communication skills
- Analytical skills, detail consciousness
- Problem solving, work discipline, initiative
- Team player, organizational commitment
- Learning attitude, adaptability
#LI-hybrid
We offer you the opportunity to be part of a world of trusted digital interactions and agreements.
You hold significant responsibility and accountability; your work makes an impact. We move quickly to stay on top of the latest technology and industry trends, which inform and help your work. If you want to join a team that helps organizations to accelerate their digital transformations by enabling secure, compliant, and refreshingly easy digital customer agreements and transactions, we like to meet you!
OneSpan provides a safe and drug-free working environment for its employees and to meet or exceed the standards of all applicable laws and regulations governing workplace safety, health and the environment.
We know it takes people with a diversity of perspectives, ideas, and culture to make our company succeed. We are committed to building a community of belonging and meaningful connections. Likewise, we also believe that hiring the best talent will lead to the creation of better products and services.
OneSpan is an Equal Opportunity employer, for more information please visit our Privacy Center.
