Public Support Information Officer (VPSG2) [Australia]


 

Job Description

Location: Melbourne | CBD

Job type: Full time

Organisation: Victoria Police

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Salary: $56,271 - $72,262

Occupation: Administration/Secretarial

Reference: VG/E20006164B

About the role:

The Licensing and Regulation Division (LRD) is part of the Regulatory Services Department. The Division is responsible for the regulation of the firearms, private security, and weapons industries in Victoria.

We have 3 positions available within the Licensing & Authorities Section, Assessments and Determinations Unit. Two of these roles are full-time, ongoing and the third is full-time, fixed term until 30 June 2024.

The function of the Assessment and Determination Unit (ADU) within LRD, is to review and assess licence and registration applications for firearm and security licensing including applicant suitability to hold these authorities.

Victoria Police is a contemporary and agile workplace and support flexible working arrangements.


Your duties will include:

As the successful applicant your duties will include:

  • The assessment, validation and investigation of new and renewal licence and permit applications in accordance with legislation, policy and standard operating procedures.
  • Making sound determinations in relation to the above application types within identified processing timeframes.
  • The provision of administration support, including preparation of correspondence, reviewing document submissions and court records.
  • Providing a high level of customer service to internal and external customers by responding to inbound phone and email enquiries.
  • Responsible for the accurate collection, input, collation and storage of licensing data on the Licensing & Registration System (LARS).

As the successful applicant, you will have:

  • A demonstrated ability to accurately maintain computer and manual information systems, including the ability to accurately maintain and update administrative records.
  • Well-developed communication skills.
  • Excellent customer service skills
  • The ability to work in a sensitive and confidential environment including the ability to deal with challenging information.

Requirements and relevant information:

  • Two (2) x full time, ongoing positions and one (1) x fixed term until 30/06/2024 position available.
  • Positions are located at the Victoria Police Centre. 311 Spencer Street, Docklands.
  • Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa.
  • The successful candidate will be required to undergo pre-employment checks which may include fingerprint checks and misconduct screening.

Your application must include:

  • Resume
  • Cover letter outlining your suitability for this role

Applications close midnight, 12 July 2023.

Please Note: All applications will need to be submitted through one of the following platforms; Jobs and Skills Exchange (JSE) website, Victorian Government careers website (Careers.vic) or Seek. Applications will not be accepted via other platforms or email.

Current Victorian Government employees must apply via Jobs and Skills Exchange (JSE).


For further information on this role please contact: Michelle Thomas on (03) 8335 7492 or via email michelle.thomas@police.vic.gov.au.

If you have a disability/medical condition and require a copy of this advertisement and attached documentation in an accessible format or would like to discuss an access requirements/reasonable adjustment for the recruitment process, please contact VPS Recruitment via email VPSRECRUITMENT@police.vic.gov.au or on (03) 8335 8081.


About Us:

Victoria Police is a large organisation employing police, public servants and protective services officers. Victoria Police provides support to the community 24 hours a day, 365 days of the year.

At Victoria Police our goal is for our workforce to reflect the diverse community we serve. We continually seek to attract and retain a diverse workforce which includes people of all genders, ages, religions, disability, sexual orientation, family and caring responsibilities and cultures including people of Aboriginal and Torres Strait Islander heritage.

Find out what it is like working as a Victorian Public Servant for Victoria Police: https://www.police.vic.gov.au/vps

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