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Integrated Dermatology is a leading national dermatology practice that acquires and partners with dermatology practices across the United States. The culture at ID is a reflection of its people. Our environment is filled with hard-working, dynamic individuals who come together to ensure the success of our partner dermatologists.
Our growing company and busy RCM department is seeking an Overpayment Analyst. As an Overpayment Analyst you will research and resolve overpayment discrepancies, credit balances, returned refund checks and handle patient concerns as needed.
Duties:
- Work and resolve accounts reported as an overpayment. These include insurance overpayments (takebacks, offsets, refunds), patient overpayments (transfer credits and refunds) and posting errors.
- Initiate refunds of identified overpayments and resolve open discrepancies
- Monitor takebacks and initiate refunds as appropriate
- Review and resolve credit balances
- Accept phone calls and resolve patient concerns related to account balances
- Research returned refund checks and take the necessary action to resolve
- Identify problem accounts/processes/trends and escalate as appropriate
- Utilize effective documentation standards that support a strong historical record of actions taken on the account
- Perform basic math to ensure accurate statement of accounts receivable
Qualifications:
- High school diploma/GED
- 1-2 years of related experience required
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Please share your salary requirements.
Education:
- High school or equivalent (Preferred)
Experience:
- medical billing overpayments: 2 years (Preferred)
Work Location: Remote
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