Biographic Services Associate [United States]


 

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JOB PURPOSE:

The Office of Development is one of higher education’s premier fundraising organizations, raising over $1.3 billion annually in support of Stanford. The Development Services (DS) department within the Office of Development is responsible for processing all donations, over 100,000 transactions annually, and managing the database that includes over 1 million records with information for donors, alumni, and friends of the University.


Reporting to the Biographic Services manager, this position is responsible for the review, gathering and processing a high volume of biographical data from source documents into a database system. The responsibilities include analyzing, monitoring, and verifying entries for accuracy and completeness to maintain data integrity and data hygiene.


Through a solid background of relevant education and experience, the ideal candidate will have the ability to demonstrate an extraordinary attention to detail, problem solving skills, and the ability to perform work independently within general guidelines.


CORE DUTIES*:

  • Accurately enter high volume data from emails, data sheets or charts into databases and/or manual filing system using specific, standard instructions.
  • Assist with high volume data collection, data repository conversions and system adjustments.
  • Identify and remedy data integrity issues and errors.
  • Determine appropriate action to be taken for duplicate, inaccurate, or unclear information.
  • Collaborate with other units within the University to coordinate data maintenance efforts.
  • Maintain computerized and manual logs and files in accordance with established procedures.
  • Selectively apply a variety of procedures in measuring data, using judgment to determine how standard guidelines apply; may calibrate and use a variety of display, measuring, and/or calculating equipment requiring a few adjustments for proper results.
  • Maintain a variety of complex records; suggest or make improvements to record-keeping procedures.
  • Perform audits of own work or that of others to ensure conformance with established procedures.
  • Prepare meeting agendas, facilitator preparation, scribe meeting minutes, coordinate schedules.
  • Test new processes and system improvements.
  • Administer the Development Services email list (on a rotation basis), respond or create tickets for data issues.
  • Monitor ICA students' training and progress. Support youth development in a professional work environment.
  • Diagnostic work: understanding CARD users through review of frequently asked questions, update email requests/SNOW tickets and soliciting feedback.
  • Provide administrative support.

  • Other duties may also be assigned

MINIMUM REQUIREMENTS:


Education & Experience:

High school diploma, G.E.D., or equivalent and two years of relevant experience or a combination of education and relevant experience.


Knowledge, Skills and Abilities:

  • Strong clerical, interpersonal and organizational skills.
  • Ability to manage several projects simultaneously and prioritize daily tasks assignments while meeting respective deadlines.
  • Advanced computer skills with the ability to multi-task with office software, applications and collaborative communication tools.
  • Ability to exercise judgment, responsiveness and employ basic reasoning skills.
  • Strong attention to detail.

Certifications and Licenses:

None


PHYSICAL REQUIREMENTS*:

  • Sitting in place at computer for long periods of time with extensive keyboarding/dexterity.
  • Occasionally use a telephone.
  • Rarely writing by hand.
  • Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.

WORKING CONDITIONS:

Work Schedule: Monday to Friday - 8:00am to 5:00pm

Development Services works through the University winter closure at the end of the calendar year.


The main work location for this position is Stanford University Redwood City campus.


The expected pay range for this position is $57,000 – $70,000 per annum. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs.


This position is Hybrid


WORK STANDARDS:

  • Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
  • Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
  • Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.
  • Stanford is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

WHY STANFORD IS FOR YOU:

Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

  • Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
  • A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
  • A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
  • Discovery and fun. Stroll through historic sculptures, trails, and museums.
  • Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.


Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

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