Surge (processing) support [United States]


 

Desired Skills:

  • Previous experience working with state governmental agencies as an eligibility specialist.
  • Previous technology adoption project experience in integrated eligibility systems
  • Previous field support and/or training experience
  • Strong interpersonal awareness
  • Ability to maintain resolve under pressure.
  • Exceptional interpersonal skills & professionalism
  • Humility & grit
  • Flexibility

Key Responsibilities:

  • Evaluate data from various electronic and other sources to enter information into a computer-based eligibility system.
  • Compute benefits based on eligibility determination.
  • Use fact-finding techniques to obtain, relate and evaluate information provided by applicants.
  • Read, understand, apply, and explain detailed regulations and policies.
  • Perform basic arithmetic functions.
  • Manage time efficiently by establishing priorities in accordance with importance of deadlines.

Job Type: Full-time

Salary: $50,000.00 - $60,000.00 per year

Shift:

  • 8 hour shift

Weekly day range:

  • Monday to Friday

Work setting:

  • Remote

Work Location: Remote


 

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