Do you have an excellent command of the English language, written and spoken? We are looking for a legal receptionist with excellent customer service skills, who can take care of people and make a difference in the world. You will join a small team making a difference for millions of immigrants. You should be interested in what good customer service is. Your ability to speak and write matters. Knowledge of Spanish is preferable.
What you will do
- Inbound sales. Answer the phone and respond to prospects or clients
- Outbound sales. Message prospects and book appointments over the phone or via SMS
- Own customer communication, respond to emails, internal messages, etc.
- Other administrative work needed, depending on assignment
What we're looking for
- Experience. Must have 3+ years of prior sales or customer service experience in the English language
- Tests. Must take Indeed required tests to be considered
- Customer-obsession. Making someone else happy actually makes your day
- Flexible like Gumby. You don't mind a curve ball every once in a while and you can be flexible in responsibilities
- You have experience handling and coordinating client matters and communications
- You have strong communication skills and the ability to work well cross-functionally
- You have strong client support, coordination, and task management experience
- Must have a quiet home office with a computer, and reliable internet connection
- Must be excellent in spelling and grammar
- Must be articulate and have an excellent command of the English language
- Must be willing to submit to a standard background check, drug test, technology check, and voice assessments
- Must take the tests assigned here on Indeed
- Must know Spanish
About us
We exist to unite people, across nations, bringing them closer to what they see as possible for themselves and their families. United, we stand against division and the pain and suffering of separation from loved ones. We make United States citizens, and in the process leave them transformed with more power, freedom, and a place to call home. We are a legal company focused on social innovation, determined to provide immigrants with the information and tools they need to feel at home.
Job Type: Full-time
Pay: Php20,000.00 - Php30,000.00 per month
Benefits:
- Paid training
Schedule:
- 8 hour shift
- Late shift
- Monday to Friday
- Night shift
Supplemental pay types:
- Performance bonus
Experience:
- Customer service: 2 years (Preferred)
Language:
- English (Preferred)
Shift availability:
- Night Shift (Preferred)
- Overnight Shift (Preferred)
