Diversey’s mission is to protect and care for people through leading hygiene, infection prevention, and cleaning solutions. We develop and deliver innovative products, services, and technologies that save lives and protect our environment. Over the course of 100 years, the Diversey brand has become synonymous with product quality, service, and innovation.
Our fully integrated suite of solutions combines patented chemicals, dosing and dispensing equipment, cleaning machines, services, and digital analysis. We are a trusted partner serving more than 85,000 customers in over 80 countries with a network of approximately 8,700 employees globally.
We are the leading global pure play provider to the cleaning and hygiene industry for the institutional and food and beverage markets. We provide customers peace of mind by helping maintain their brand integrity so they can focus on growing their business. Through end-to-end repeatable services, we deliver the highest standards across customer locations to achieve improved operational efficiency and environmental sustainability.
Our fully integrated suite of solutions combines patented chemicals, dosing and dispensing equipment, cleaning machines, services, and digital analysis. We are a trusted partner serving more than 85,000 customers in over 80 countries with a network of approximately 8,700 employees globally.
We are the leading global pure play provider to the cleaning and hygiene industry for the institutional and food and beverage markets. We provide customers peace of mind by helping maintain their brand integrity so they can focus on growing their business. Through end-to-end repeatable services, we deliver the highest standards across customer locations to achieve improved operational efficiency and environmental sustainability.
We are looking for an individual who has experience or would like to develop in the area Account Manager - Inside Sales. In this position you are responsible for establishing and developing customer contacts with the help of digital tools. The purpose of the role is to achieve customer retention & revenue growth.
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This position is office based in Greece, Athens.
You will be responsible for:
- identify new business opportunities, by phone or online, within a group of already active assigned customers,
- retain Key Accounts customers sales volumes through regular follow up on the phone
- reactivate customers already acquired previously but not currently active
- increase the “share of wallet” with existing customers by cross selling or up-selling
- execute effective after-sales management of customers to increase customer loyalty
- Support the acquisition of new customers
- Support on special sales projects
- Report Inside Sales activity in the company's Customer Relationship Management Tool "SalesForce"
Skills/Experience:
- 1 year experience in inside sales or field sales roles
- passion for achieving customer satisfaction and sales targets
- technical training or ability to learn some technical aspects of products/solutions to be able to successfully provide solid commercial support to customers
- analytical mindset and problem solving attitude
- Good knowledge of the most common IT tools
- Good knowledge of English is an advantage
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